Sending and returns

Shipment

Our jewelery is handmade with love with love.
We do everything we can to get it to you as soon as possible.
Your jewelry will always be sent as a gift.
A delivery time is indicated with the jewelry of your choice, if we have to deviate from this due to the nature of our manual work, we will contact you about this the same working day (until 5 p.m.) or the next working day. We ask a contribution for shipments in the Netherlands
 

The shipping box

It is possible that the outer shipping box is a box that has been given a second life. We try to handle materials as carefully as possible and use as many good packaging materials as possible again. We only ship high-quality packaging that is not damaged. Still received a damaged packaging? Please do not hesitate to contact us.
 

Shipping costs in the Netherlands

We will send your shipment to you with track and trace. The shipping costs for this are € 7,25
From € 75, - your order will be shipped free of charge in the Netherlands.
 

Postage outside of the Netherlands.

The shipping costs for international shipments are automatically calculated in the shopping cart. Orders over € 120 will be shipped free of charge.
 

Returns and exchanges

Something not quite to your liking, is it? We are very sorry to hear that. You can always exchange something * for a larger model, a longer chain, etc.
*engraved items, custom orders and commissions can't be returned.

How to return

Please let us know by email that you wish to return or exchange an item.We will send you a return form by email. Please fill out the return form and put the return form in the package, we will gladly arrange your return for you. We will refund the amount on the working day that the return has been received by us to the account with which the jewelry was ordered. If the day that the jewelry arrives in our workshop falls on a weekend, you will receive the amount you paid minus shipping costs on the following Monday.